We have a 30-day return policy, you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is damaged or the item is not what you ordered, we will send you a return shipping label, as well as instructions on how and where to send your package. If you'd like to exchange or return your item you will have to pay return shipping charges. Items sent back to us without first requesting a return will not be accepted.
You can contact us for any further information at email@example.com
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received your return, and if the refund was approved. If approved, you’ll be automatically refunded via original payment method.